Lumo TV › Questions and answers › Where do I find my MAC address?
Your devices and account
On the VIP server the app shows your MAC address on its activation screen, and again in Settings. It looks like 02:1A:79 followed by six more characters.
Open the app and choose the VIP server: the MAC address is on the activation screen. Later you can also find it in Settings.
The same screen on a phone. Send us the MAC address exactly as shown and we activate it.
You only need a MAC address for the VIP server. The Ruby server signs in with a username and password instead.
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Message us and say what you are looking at. We answer on WhatsApp during the day, and we can sign your TV in from our side if typing on the remote is the problem.
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